Orders shipped to the United States under $800 USD are not charged additional duties and taxes.
Orders between $800 USD and $2000 USD and shipped within North America will be covered under the North American Free Trade Agreement; these orders will not be subject to additional duty fees or taxes. Orders traveling outside of North America, or those over $2000 in value, may be subject to duties or taxes. Duties and taxes are the responsibility of the recipient.
Refused/Returned Shipment Policy:
If you refuse delivery of your order or refuse to pick up your order, you will be held liable and charged for return shipping, duties and taxes (if incurred), and for all other associated fees. As all orders are custom made, your order will not be refunded.
Import duties and taxes are not included in our pricing or shipping fees. These charges are the buyer’s responsibility and must be paid at the time of delivery. Due to customs regulations and our own internal ethics policy, all packages will be marked with the value of goods purchased, and cannot be marked as “gifts”.