Return Policy

 

Stock Items  

Stock items must remain unused with original packaging and can be returned within 30 days from the date of delivery. Customer is responsible for paid returned freight. Your refund will be issued after we receive your items, and will be issued via your original payment method within 2 business days of receipt.

We will accept the following: 

  • Stock Design Wax Seal Stamps
  • Sealing Wax Gun
  • Emma Sealing Wax Spoon
  • Grace Sealing Wax Spoon
  • Graceline Sealing Wax Kit 
  • Rosé Rewined Candle
  • Glue Gun Sealing Wax 
  • Sealing Wax Beads

 

Stock Design Self Adhesive Wax Seals

We currently do not accept Stock Design Self Adhesive Wax Seal returns.

 

Custom Items

As all custom products are made to order, we do not accept returns.

This includes: 

  • Custom artwork Wax Seals and Wax Seal Stamps 
  • Monogram Wax Seals and Wax Seal Stamps 
  • Single Initial Wax Seals and Wax Seal Stamps 
  • Custom Color items 

 

Deluxe Stampers

Non-refundable. We currently do not accept any returns for our Deluxe Stampers. 

 

 Samples

Non-refundable.

This includes:

  • Design & Color Guide
  • Wax Seal Sample Pack
  • Design Guide Color Swatches
  • Wax Seal Styling Set

 

 

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